We here at Dent Repair Now work really hard to provide the tri-state area with the best customer service, repair, and solution to your vehicle dents and dings. In this article you will get to meet each of our technicians and get to know them a little better. Trusting someone with your car, truck, or SUV can be really stressful for some, and it is our mission to make you feel like you’ve made the right choice in choosing Dent Repair Now.
Our owner and head of operations is Gene Fetty. He began his career with Paintless dent repair in 2002. After a few years of diligence and time honing his craft, Gene started his business Dent Repair Now. In the beginning, Gene was a one man show. He answered all calls, provided estimates, and drove all over Southwestern Pa, and West Virginia providing Paintless dent repair first to body shops and dealerships, and adding retail repairs a couple years later. Gene has made quite a name for himself both locally among those in the car industry, and nationwide through PDR Nation, PDR College, and KECO, teaching to small and large crowds, sharing his knowledge of Paintless dent repair, glue pull repair, and how to grow your business and being successful. He has always had the support of wife and co-owner MeLissa Fetty. Melissa handles taxes, event planning, paperwork, and is the glue that holds us all together! We’d be lost without her!!
In 2012, Gene brought Louie Skivolocke on board. Gene took him under his wing so to speak and provided Louie with the mentorship needed, and today, Louie is one of our most sought-after technicians. Louie provides paintless dent repair service to body shops in Wheeling, Washington County, Greene County, and into Morgantown, West Virginia, he is our lead technician on hail repairs and setting up a central space to provide estimates and hail repairs. He also adds retail repairs when time allows, and some customers will wait 3 weeks on a repair just to have Louie as their technician. Louie lives at home with his wife and son, “I’m grateful for a career that allows me the satisfaction of providing dent repair and I like meeting so many different people from all walks of life. I’m able to provide the life we want for my family, and my job is something I really enjoy doing.” When he’s not pushing dents, Louie can be found camping with his family in their camper all over the Eastern United States.
In 2020 Gene brought on Dave Fisher who was quite established in his own right. Dave brought his extensive experience and knowledge of the automotive repair industry with 30+ years of collision repair experience and owner and operator of his own paintless dent repair shop servicing Venango and Butler Counties. Dave is the shop foreman of our brick-and-mortar retail location at 4699 Campbells Run Road Pittsburgh Pa 15205. He provides all of our clients with exceptional customer experiences and outstanding high-end repairs. Throughout his career, he has been a body shop owner, licensed insurance appraiser, a husband and a father. He resides with his wife Dawn in Butler County. When he’s not repairing dents, you can find Dave exploring the country from Utah to Tennessee. Dave is also working directly with our new Content Creator both behind the camera and is the star of Tool Time Tuesday. He is a great asset to Dent Repair Now and continues to grow clientele and 5 star reviews!
At the end of 2018, Gene felt that the time was right, and business was growing enough to bring on one more technician. Meet Jake Arbogast! Jake is from Alliance Ohio and left his job there to move to Pennsylvania and start training with Gene. Jake has worked hard and become a talented, valued, member of the Dent Repair Now family. He has his own route servicing body shop and collision centers, multiple dealerships, and does retail repairs as well. He services areas from Cranberry, Pa to Wheeling, West Virginia, and spends 1 day a week in Morgantown. Since joining our team, Jake has gotten married, expanded their family by 2, and bought a house! We are so lucky to have Jake rounding out our technician foursome.
Gene and MeLissa also employ 3 other behind the scenes employees. They hired Office Manager Jennifer in 2016. Business was growing rapidly, he and Louie were on the go all day every day. Hiring Jennifer allowed Gene to focus on repairs and giving each customer the full attention that they deserve. Jennifer works from home in Greene County Pa most days, but you might see her at the shop occasionally. She handles all phone calls, provides estimates, and does scheduling for all four technicians. She also keeps track of all wholesale accounts, including invoicing and monthly statements. You can hear her smile when she talks to you on the phone, and when she’s not talking with customers, or looking at dents, you can find her outside in her garden soaking up the sun with her husband of 18 years.
In 2022, Gene decided to grow the company in an additional direction. He wanted to focus on outside sales and project development. Meet Dana! Dana started in August of 2022 and has a background in health and human services. She was looking for a change in direction, and Gene knew Dana would be great for this position. In the time Dana has been with Dent Repair Now, she has implemented an education-based relationship between Dent Repair Now, and insurance agents from all companies across the Pittsburgh area. Teaching them how Paintless dent repair is often the best method of repair, and Dent Repair Now is the Preferred PDR Company in our area. She’s also put together The Consumers Guide to Hail Damage. While the Insurance Company relationship is an ongoing project, you can see Dana at the shop on days when she’s not on the road meeting with agents. She provides in person estimates and handles all the projects Gene throws at her from complete training programs for future dent technicians, to ordering advertising clings for the business windows. Dana lives in Bridgeville and when she’s not working, Dana is hiking, kayaking, and hanging out with her daughter V.
In mid-March of this year (2023), Gene rounded out the Dent Repair Now family when he hired Dylann. She is a junior at Point Park University studying Broadcast Production and Media Management. Dylann has certainly upped the social media game by 100! She handles all things tech, and is the one behind the camera for every “Tool Time Tuesday”. Her work has helped to increase our YouTube channel subscribers to over 1000!! When she is not videoing and editing for the shop, or going to class, she loves to chill at home with her boyfriend and her new puppy, Milo. You can find them laughing at an episode of The Big Bang Theory or The Office.
We are so glad you took the time to get to know each of us. We are one big family, and we welcome each of our customers into the fold. If YOU have a dent, ding, or damage on your automobile, please give us a call for a free assessment. You have a few options for this: You can call us at 724-554-1756 or email us at email@example.com. If you are in the Robinson or surrounding area, you can stop by the shop and see Dave for an in-person estimate. We are located at 4699 Campbells Run Road Pittsburgh Pa 15205. You do not need an appointment, but we do recommend calling first to be sure there is a technician available. If you’d rather not drive in for an estimate, you can fill out a form on our website. There is a place to add pictures of damage, and we can call you with an estimate. Thank you again for taking the time to get to know a little about each of us.